mediation courses uk

Last Updated on August 30, 2022 by Alvina Ibe

Our Workplace Mediation Training Programme covers the core skills and attributes required to conduct workplace mediations effectively. ADR Group’s approach to workplace mediation goes beyond the traditional problem-solving, interest-based methods. Interpersonal conflict lies at the heart of workplace disputes and our training incorporates in-depth psychological insight.  We present evidence from neuroscience and behavioural change research and help you apply this knowledge enabling you to develop appropriate tools and techniques that guide ethical and effective practice.   Successful completion leads to being awarded the ADR Group Certificate of Accreditation as a Workplace Mediator. 

Becoming a Mediator

Mediation is a dispute resolution technique which offers an informal, structured process in which an independent third party, a mediator, helps people in a disagreement or dispute to create a way forward.  It is future focused moving the emphasis from how things have been towards a healthy working relationship with mutually agreed practical solutions to the issues which have held them back in the past.  Mediation can also be used where there is conflict within teams.

Companies are increasingly acknowledging the significance of a professional mediator and the impact mediation can have in the resolution of a workplace dispute.  In addition, more and more HR professionals realise the importance of developing an effective dispute resolution skillset to enhance their credentials and ability to deal with disputes within the workplace.

Why Choose ADR Group

Aligning yourself to the right organisation is key to developing a mediation practice.  It was the ADR Group that introduced and formalised mediation training in the UK, bringing recognition to mediation as a profession and setting the standards within the industry.  We have been leading the way ever since with a reputation for excellence in the field of mediation.  We are a founding member of the Civil Mediation Council – the UK’s leading authority in Civil & Commercial, Workplace and Non-Family mediation. 


Who Should Attend

Our Workplace Mediator Training Programme is designed and aimed towards any person wishing to practice as a workplace mediator, whether in-house or independently.  The skills and approach of our mediation training lends itself to a wide range of disciplines – to include:

  • HR Directors, HR Business Partners, case and advice specialists
  • Business Owners, Managing Directors, leadership teams and anyone with managerial responsibility
  • Complaint handlers and customer service teams
  • Employment consultants
  • Union representatives and Employee Relations teams
  • Professionals – Barristers, Solicitors, Doctors, Accountants, Healthcare and other professionals

Recognised Accreditation

ADR Group’s training is recognised by the Civil Mediation Council.  Our mediation courses have continually evolved in association with distinguished experts to ensure that they reflect the latest thinking and practice in the field.  Following successful completion of the course, you will be awarded with the title of “ADR Group Accredited Workplace Mediator”.


Post Training Support and Membership

ADR Group is committed to supporting newly qualified mediators.  We have a number of CPD and educational programmes available, all aimed at helping you develop your mediation career.  

After successfully completing the ADR Group training course, you are eligible to join ADR Group’s membership, a strong network of ADR professionals where you can benefit from networking events, introduction to mediators and other continual professional development opportunities.

Disputes happen. Mostly, we can sort things out by talking, listening, compromising and collaborating. When we get stuck in our disputes, however, conflict can become stressful, costly, and distracting.

This is where UK Mediation comes in as the leading provider of mediation training. We train both individuals and groups in mediation skills, andprovide external mediation services for those who want to resolve conflict quickly and without the need for formal action.

Our Founder and CEO, Dr. Mike Talbot, is a renowned mediator, trainer, and psychotherapist. Along with a great team at UK Mediation, Mike has developed a market-leading range of training courses and conflict resolution services.

We have extensive experience with different mediation scenarios, including workplace mediation, team mediation, and neighbourhood mediation. Let us show you how to take away the stress, expense, and distraction of having to deal with unresolved conflict.

“Advancing mediation practice by going deeper.”

When I started UK Mediation back in 1999, the last thing I wanted to do was to replicate what everyone else was doing. Having been a psychotherapist for quite a while, I thought, ‘Well, why not take what I already know about the underlying causes of conflict, and start resolving it from the inside out?’ So now I’ve got arguably the biggest and most successful mediation company around, and the idea seems to have worked!

The thing is that we struggle to negotiate our way through conflict because we’re so angry, afraid, or hurt that we find it hard not to let emotion get in the way of reason. Communication breaks down, and we get so wrapped up that we can scarcely remember how the argument even got started. By understanding these conflict processes far better, we can start to resolve all sorts of disputes much more effectively.

This is why we created our relational model of mediation, RE:TALK, which has arisen from 21 years of UK Mediation’s pioneering work, as well as lessons learned from conducting thousands of mediation cases. It aims to restore dialogue, repair relationships, and rebuild teams, and can also be adapted for online mediation with our RE:CONNECT model.

Become an accredited mediator with our flagship mediation training course.

Train to be a mediator with the five-day, face-to-face Interpersonal Mediation Practitioner’s Certificate (IMPC), the market-leading professional mediator qualification.

The IMPC qualifies you to be able to resolve any and all types of interpersonal conflict. This includes workplace disputes, family and neighbourhood fall-outs, medical disputes, and consumer and business conflicts.

One reason for its popularity is that all of our trainers are practising mediators, as well as certified adult educators. We use a variety of exercises, including case simulations, group work, individual exercises, and discussions, to build up your competence and confidence as a mediator.

On top of this, we have trained mediators from all over the world, and our training sits on Ofqual’s ‘Register of Regulated Qualifications’, alongside A Levels and Degrees. The course is also formally recognised as a ‘Certified Mediator Training Program’ by the International Mediation Institute (IMI), meaning that your qualification is recognised worldwide and not just in the UK.

Mediation is an excellent way to resolve family legal disputes. It’s cheaper, less stressful and more effective than going to court. If you want to be a mediator, there are courses that can help you learn the skills required for this profession. Here are some of the best mediation training providers in the UK:

Family Mediation Council (FMC)

The Family Mediation Council is a charity that promotes family mediation. It provides training courses for family mediators and has a directory of accredited family mediators. They also offer training to those who want to become accredited family mediators.

Accord Mediation Training

Accord Mediation Training is a leading provider of mediation training in the UK. We offer a range of accredited courses that enable individuals to develop their skills as mediators, including:

  • A range of Foundation Courses that enable participants to gain an understanding of the principles and best practice involved in family mediation
  • Specialist Accredited Courses for those working with children, young people and families. These courses are accredited by the Family Mediation Council (FMC)

College of Mediators

Our courses are accredited by the Chartered Institute of Arbitrators, the Chartered Institute of Legal Executives and the Chartered Institute of Personnel and Development. We are also accredited by the Chartered Institute of Public Relations.

MIR Academy

If you are looking for mediation courses, MIR Academy may be the place to turn. The institution offers a range of courses for different levels, including:

  • Mediation Skills Course
  • Accredited Mediator Program
  • Mentoring Program (for lawyers)

The academy is well established and has an excellent reputation. It also has a good website that provides useful information about its services and facilities.

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